FAQS
Frequently Asked Questions
FAQ'S
Yes. Every Paiman product is crafted using pure, natural ingredients — free from harsh chemicals, fillers, or synthetic additives. We carefully procure our oils from authentic sources across Pakistan: Gilgit-Baltistan, Multan, and Peshawar — regions known for their rich heritage and purity. What you receive is nature in its truest form, straight from the source.
Always. Compassion is at the heart of Paiman. None of our products are ever tested on animals, and every formula is created with care and respect.
It means our products are thoughtfully handcrafted in limited batches. This ensures each item is fresh, potent, and carefully checked for quality — never mass-produced.
Yes. Our oils are gentle, safe, and suitable for all skin types — even sensitive skin. Each blend is designed to nurture rather than overwhelm your skin.
No. We believe nature is enough. Our products are free from artificial fragrances, parabens, and unnecessary preservatives. What you smell is the essence of pure botanicals.
Keep them in a cool, dry place, away from direct sunlight. Proper storage will help preserve their natural freshness and potency.
Our oils remain fresh and effective for 12–18 months, depending on how they are stored.
Yes. We deliver across Pakistan within 3–5 working days, carefully packed to reach you in perfect condition.
Because our products are 100% pure and freshly crafted in small batches, we do not offer a return or exchange policy once a product has been opened or used. However, if there’s ever a problem from our end — such as damage during delivery or receiving the wrong item — we will happily replace it free of cost.
Every skin has its own story. Explore our Product Guide or reach out to us — we’ll be happy to help you find what suits your needs best.
